What is your return policy?
You can return brand new regular priced merchandise only. Shoes that have been worn can not be returned.
Shoes purchased through Village Shoe Service may be returned within 30 days so long as the shoes have no wearing marks.
We encourage you to try your shoes on a carpeted surface as the shoes cannot be returned to the manufacturer if they have wear marks or excessive creasing.
Village Shoe Service reserves the right to decline returned shoes with wear markings.
Freight must be prepaid, and the merchandise in the original packaging materials. Do not tape up the original box.

A 15% Re-Stocking Fee will apply on returned merchandise.

No re-stocking fee on exchanges.
All shoes and boots are guaranteed against any defects in material or workmanship (Original Soles).

What if they do not fit?
Simply mail them to us even if they came from the manufacturer.
Do not tape up the original shoe box. All returns must be in the original package and shipped in a protective box.
Put a note inside with the following: Your name, address, phone number and your other choice.
Send To:
Village Shoe Service
4286 Railroad Ave.
Tucker, GA 30084

We will promptly ship to you the other choice.

What about the shipping?
Shipping is available within the United States of America.
We gladly ship orders to our heros at APO/FPO Addresses.

Shipping is free on all footwear, orders are shipped UPS ground.
If you would like your shoes or boots shipped to a P.O. Box, we will use US Postal Service. There is an additional charge of $14.50 for P.O. Box Shipments.

Shoe and Foot care items will ship US Postal Service.
Shipping Charges for small items:
$4.50 Shipping & Handling up to 1 pound.
$6.50 to $12.50 2-5 pounds.
$8.50 to $19.50 6-10 pounds.
Larger heavier items will ship UPS.

How do I order?
Telephone: 770-938-7463 / 800-586-3490 Ordering Hours: M - F 8:00-6:00, Sat. 10:00 - 2:00 EST

Mail Order Form

We accept Visa, MasterCard, Discover, & American Express.

We also accept PayPal.
Email for PayPal payments / invoices ~ shoecobbler@mindspring.com

Can you send me a catalog?
We do not have a catalog, everything is on the web site.

What's the difference between a bal and a blucher?
Look at the laces click here for a picture.

Why buy from Village Shoe Service?
We sell only genuine brand names, first quality shoes and boots. Below retail & delivered right to your door for free. Saves time and money. We are experts on shoes and how they are constructed. You will receive excellent repair work. We take good care of our customers and are trustworthy with your credit card information.

What is the best thing I can do to make my shoes last a long time?
Keep them in cedar shoe trees and polish regularly with cream polish.
With proper care your shoes can last many years. Shoe Care Tips

Quality Shoes, Boots & Repair
4286 Railroad Ave.
Tucker, GA 30084